Why Use Choicemail?


Because it works.

Spam now accounts for about two-thirds of all email. It costs most email users at least 15 minutes a day. Research shows that spam costs companies $400-800 per mailbox every year. And these costs are growing.

Permission-based email management is the only thing that actually solves, or ever will solve, the spam problem. (To learn more, read our whitepaper.) It is 100% effective, and ChoiceMail makes it available to you now.

With ChoiceMail, you will never get another piece of unwanted email because a message can reach your inbox in one of only four ways:

  • It is from someone on your whitelist
  • It is from a new sender whose registration request you accepted
  • It matches a permission rule you created
  • It is from a domain that is on your accepted domain list.
  • You approved it manually

In short, if an email is in your box, it’s because you want it there. ChoiceMail transfers the burden of dealing with email messages from people you don't know back to where they belong– the senders. Learn more and get your FREE trial for home or business!

Why ChoiceMail
Getting started tips

This document contains key information and suggestions to help you to get up and running. This file is called keyinfo.rtf and is accessible from the DigiPortal Software program group if you wish to read it again or print it.
Read the user guide

* The ChoiceMail One Users guide contains full information on configuring and using ChoiceMail One. It requires that you have the Adobe Acrobat Reader installed on your system. If you do not already have this program, you can download it free from

Access violations due to spyware

* We have discovered that some spyware programs, including products installed by Comcast, Sony and HP for their own customer support programs can cause ChoiceMail One to fail.

ChoiceMail One and other anti-spam products

* If you have Norton Anti-Spam installed, your email program may not be able to connect to ChoiceMail One. You need to uninstall Norton Anti-Spam. Simply switching it off will not solve the problem. We have not heard of any conflicts with other anti-spam products at this time.

McAfee and stuck emails

* There is a known bug in McAfee�s AntiVirus product that can cause mail to get stuck. This problem is not an explicit conflict with ChoiceMail and occurs with other email clients as well. A technote on this topic is available on our website.

If you are converting to the retail version

* As of version 2.0, ChoiceMail One now uses a single executable for both the trial version and the retail version. If you have purchased ChoiceMail One, you will receive a registration key by email which you will need to enter to convert ChoiceMail One into a licensed version.
* To register your copy of ChoiceMail One, copy the user code and key (one at a time) from your email receipt into the usercode and key fields of the registration dialog. To paste the contents of the clipboard into these fields, click in the field and then press CTRL-V.
* If ChoiceMail One does not appear to work or generates access violations, the most likely reason is that you have a software firewall that has not properly detected ChoiceMail One and your firewall is preventing it from running. Such crashes are actually the fault of the firewall but since they happen in the context of ChoiceMail One, it appears that ChoiceMail One has crashed. Some firewall products are more susceptible to this problem than others. Please check your firewall settings carefully to make sure that ChoiceMail One has client and server rights. For more information on this issue, please see the section below on software firewalls and also review

ChoiceMail One and Anti-Virus programs

* Although many programs ask that anti-virus programs be disabled while installing or configuring a new application, you should always leave your anti-virus product running while configuring ChoiceMail One.
* ChoiceMail One has been tested with a number of anti-virus products and no incompatibilities have been found. However, ChoiceMail One sometimes cannot detect the presence of Norton Anti-Virus 2001 in which case you will have to make some minor changes manually.

If you have enabled system restore capabilities

* If you are using the system backup/restore capability in your OS, make sure that you create a checkpoint (backup) after you have installed ChoiceMail and configured it and your email application. If you don�t do this, and you subsequently perform a system restore, your email application will lose the settings that were modified by ChoiceMail.

Using and Configuring ChoiceMail One

* You should normally leave ChoiceMail One running all the time. Your email application connects to ChoiceMail One and will display an error message if ChoiceMail One is not running.
* If you are using a dial-up connection, you may wish to disable ChoiceMail One�s automatic retrieval and have it manually check for new mail from time to time. You may also wish to disable ChoiceMail�s automatic update checking feature. Both of these options can be changed through the Options | Preferences dialog.

AOL Users

* If you have a version of ChoiceMail One that can retrieve mail from your AOL account, the mail is retrieved from the internet through a special gateway included with ChoiceMail. It is not done through your AOL application. This means that you now use a standard email application such as Outlook Express rather than the proprietary AOL system. Although this may seem more complicated at first, you will find that you have much more control over your email�it�s worth the effort.
* If you connect to the Internet using AOL dialup, you will still make that connection but once you are connected, you can just minimize the AOL application.
* If you have a broadband connection, there is no need for you to run your AOL client. ChoiceMail One will connect directly to your AOL email system.
* Updated information specifically for AOL users is available in the support section of our website.

Software firewalls

* Software firewalls block external programs from accessing your computer and they also detect applications on your computer that are trying to access the internet. If you are not already running a software firewall, we highly encourage you to get one to protect yourself from malicious hackers. Although we do not recommend any particular products, programs to check include Zone Alarm, BlackIce Defender and Norton Firewall.
* You will need to give permission to ChoiceMail One to connect to the internet. The first time you run ChoiceMail One, you may see several prompts from your firewall application as ChoiceMail One initializes itself. You must grant permanent client and server permissions to the programs ChoiceMail, IzyMail-WebMail Gateway Server (if you have the IzyMail gateway option), and TrueUpdate Client (cmupdater).
* As indicated earlier, when you switch from the trial version to the retail version, or indeed when you upgrade to a newer version, your firewall may not correctly detect this and may blindly block ChoiceMail and/or generate access violations. Please review your firewall settings carefully.

Technical Support

* ChoiceMail One comes with a users guide in Adobe Acrobat format as well as context-sensitive help (typically press the F1 function key from within ChoiceMail One to get help with a feature). DigiPortal Software maintains a comprehensive and growing collection of tips, technotes and other useful information. Please visit us at


What our users say:

ChoiceMail One is the best spam ending product on the market.

Bob W.


ChoiceMail Awards and Reviews

Noah Coad's Code
Walter Mossberg
Walter Mossberg, Wall Street Journal
CNet Rating